Frequently Asked Questions (FAQ)
Outpatient Consultations
- Can bills be paid with a credit card?
- Yes, it is possible to pay with a credit card.
- Is it possible to have a consultation without a referral letter?
- Yes, it is possible to have consultations without a referral letter. Since appointments are essential, please make an appointment in advance.
- Can one have tests on the day of the consultation?
- It is possible to undergo tests depending on the test schedules and use situation on the specific day. Please discuss the need for tests with the outpatient physician first.
- From what time can the clinic be visited?
- The clinic opens at 7:45 on weekdays and 8:00 on Saturdays.
- I have not received the results of the medical checkup I requested via web delivery.
- We will send the results to your registered e-mail address approximately 2to3 weeks after your visit.
If you do not receive it after more than one month, please contact St. Luke's MediLocus directly.
Membership Health Support
- Are there extra costs besides the membership fee involved in undergoing the “Ningen (human) dock” health screening medical checkup?
- The membership fee covers the expenses of the medical checkup as well as use of the fitness club services.
- Can one undergo other medical consultations than the medical checkups?
- Yes, it is. Since appointments are essential, please make an appointment in advance.
- What is the difference between private and corporate membership?
- There are no differences in the content of services that are available to private and corporate members. In case multiple persons enter under a single corporate membership, there is a discount on the original personal entrance fee.
- Is it possible to take a tour of the facilities?
- Tours of the facilities can be arranged at any time. Please call to make an appointment. A time for the tour will be arranged with the person in charge.